Privacy policy

Last updated: 29/07/2026

1. Data controller

The data controller is the publisher of the Mousse & Go website, operated by MOUSSE & GO (SAS, SIREN 101 426 211), located at 29 rue du Loup, 33000 Bordeaux, France.

Contact: contact@moussego.com.
Phone: +33 5 25 68 03 09.

2. What data do we collect?

We collect personal data that you voluntarily provide through the contact form or the Hosts / Professionals offer form:

First and last name
Email address
Phone number
Company / organization name
Postal address if provided
Activity-related information (sector, laundry volume, frequency, etc.)
Free message

3. Why do we use your data?

Your data is used to:

Answer your inquiries
Contact you about the Hosts / Professionals offer
Prepare a quote or commercial proposal
Manage customer / partner relationship

4. Legal basis

Processing is based on your consent, collected through the mandatory checkbox at the bottom of each contact form. You can withdraw your consent at any time by contacting us at contact@moussego.com.

5. Who has access to your data?

Your data is intended exclusively for Mousse & Go's internal services. Form submissions are handled by EmailJS, which acts as a subcontractor for message hosting. EmailJS is hosted in the United States. Data is transferred with your explicit consent.

6. Retention period

Your data is kept for the time necessary to handle your request, then archived for commercial prospecting purposes for a maximum of 3 years from the last contact, unless you object.

7. Your rights

Under the GDPR and the French Data Protection Act, you have the following rights:

Right of access
Right of rectification
Right to erasure ("right to be forgotten")
Right to restriction of processing
Right to object
Right to data portability

To exercise these rights, please email us at contact@moussego.com. You may also lodge a complaint with the CNIL.

8. Security

We implement appropriate technical and organizational measures to protect your data against loss, unauthorized access, alteration or disclosure.

9. Changes

This privacy policy may be updated at any time. We encourage you to review it regularly.